NearMe takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through the application, website (including sub-domains and microsites). It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.
You are advised to carefully read this Privacy Notice before using or availing any of our services.
In this Privacy Notice, the following definitions are used:
Cookies
A small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.
Data
Includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.
Data Protection Laws
Any applicable law for the time being in force relating to the processing of Data.
Partners
Select third parties with whom we have contracts for the businesses described in this Privacy Notice.
Service Providers
Includes entities to whom we will disclose your Data in order to process information for a specific purpose pursuant to written contract.
NearMe
NearMe, an application based out of India whose email address is helpme.nearme@gmail.com.
User or you
The natural person who accesses our website or mobile application.
NearMe collects Data for various purposes set out in this Privacy Notice.
This Data includes, without limitation, the following categories:
(a) Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.
(b) Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
(c) Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.
(d) Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.
(e) Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request services directly from us.
(f) Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires.
(g) Your reviews, feedback and opinions about our programmes and services.
We collect Data in the following ways:
You can make choices about our collection and use of your Data. For example, you may want to access, edit or remove your Data on our website or mobile application. When you are asked to provide Data, you may decline.
NearMe may collect your Data in several ways from your use of our stores, website or mobile application. For instance:
(a) When you register with us to receive our services;
(b) When you conduct a transaction with us or attempt a transaction, on our website or mobile application;
(c) When you complete surveys conducted by or for us;
(d) When you elect to receive any communications (including promotional offers) from us;
(e) From the information gathered from website or mobile application;
(a) We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.
(b) Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. NearMe uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of our website or mobile application.
(c) We may collect your Data automatically via Cookies, pixels and similar technologies in line with settings on your browser. For more information about Cookies, please see the section below, titled “Cookies, Pixels and Similar Technologies”.
Any or all the above Data may be required by us from time to time to provide information relating to NearMe and to work on the experience when using our website or mobile application. Specifically, Data may be used by us for the following reasons:
(a) Carry out our obligations arising from any contract entered into between you and us;
(b) Provide services and communicate with you about services offered by us;
(c) Enable NearMe to offer services and communicate with you about such services;
(d) Processing, disclosing, transmitting, and/or sharing the data/information other third parties which have business or contractual dealings with us;
(e) Provide you with offers (including for financial services), personalized services and recommendations and improve your experience on our website and mobile application;
(f) Operate, evaluate and improve our business, website and mobile application;
(g) Generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics;
(h) Provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
(i) Communicate with you (including to respond to your requests, questions, feedback, claims or
disputes) and to customize and improve our services;
(j) Enforce the terms of use of our website and mobile application;
(k) Protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and
(l) serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.
We treat these inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.
Where required under applicable law, we will only use your personal information with your consent; as necessary to provide you services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.
Our website and mobile application do not offer services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.
We may share your Data with/ for:
(a) Partners: We may make available to you services, or applications provided by Partners for use on or through our website or mobile application. If you choose to use such service, customer information related to those transactions may be shared with such Partner.
Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law. Such Partners’ use your Data for the purposes of providing their own or services to you. Their use of your Data is subject to their own privacy policies. For further information on how these Partners process your Data, please refer to their privacy policies.
(b) Service Providers: We may share your Data with Service Providers. Examples include storing and analysing Data, protecting and securing our systems, providing search results and links, providing customer service, credit analysis, processing your information for profiling, user analysis and payment processing.
These Service Providers will be required to only process Data in accordance with express instructions and as necessary to perform services for purposes set forth in this Privacy Notice. The Service Providers will also be required to safeguard the security and confidentiality of the Data they process by implementing appropriate technical and organizational security measures and confidentiality obligations binding employees accessing Data.
(c) Protecting NearMe: We may release Data when we believe release is appropriate to comply with applicable law or legal process, enforce or apply the Terms of Use of our website or mobile application and other agreements, protect NearMe against harm or financial loss, when we believe disclosure is necessary to protect individuals’ vital interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may include exchanging information with other companies and organizations for fraud protection, risk management and dispute resolution. This does not include selling or otherwise disclosing personally identifiable information from users for commercial purposes in violation of this Privacy Notice.
Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data may be transferred as part of such a transaction.
(d) Third Parties: We may also share your Data with other third parties where:
We require these third parties by contract to only process sensitive personal data in accordance with our instructions and as necessary to perform services on our behalf or in compliance with applicable law. We also require them to safeguard the security and confidentiality of the sensitive personal data they process on our behalf by implementing appropriate confidentiality, technical and organizational security measures.
We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by email.
NearMe retains Data for as long as necessary for the use of services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary for our legitimate interests. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.
Even if we delete your Data, including on account of exercise of your right under Clause 12 below, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.
When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of NearMe as described in this Privacy Notice.
We may transfer Data we collect about you to recipients in India, where we are headquartered. India may not have the same Data Protection Laws as the country in which you initially provided the information. When we transfer your Data to India, we will protect that information as described in this Privacy Notice, as disclosed to you at the time of data collection or as described in our program-specific privacy notice.
Depending on which Data Protection Laws are applicable to you, you may have the right or choice to:
You may submit a request as described in the “How to Contact Us” section below. We will not charge you for any request. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Below, you will find additional privacy information that you may find important. Data Protection Laws, depending on your country, may include the following rights in relation to your Data:
(i) copies of the information we hold about you at any time, or
(ii) that we modify, or update such information.
For information about managing your Data and promotional communications, please email us at helpme.nearme@gmail.com
It is important that the Data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.
Data collected under this Privacy Notice is hosted on servers located in India.
We take steps to ensure that the Data we collect under this Privacy Notice is processed according to the provisions of this Privacy Notice and the requirements of applicable law.
To ensure that your Data receives an adequate level of protection, we have put in place appropriate written contracts with Partners and Service Providers that we share your Data with. This ensures your Data is treated by such parties in a way that is consistent with applicable law.
Our website and mobile application may place and access certain Cookies on your device. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device. We also use pixels and similar technologies to analyse traffic on our website and mobile application to improve your experience of using them.
If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.
Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by emailing us at helpme.nearme@gmail.com. We will respond to your request within 30 days.